Privacy Policy

Effective Date: May 1, 2025

myteamai.co.uk ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI automation agents.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Company name (if applicable)

b. Usage Data

We may collect data about how you use our site and services, such as:

• IP address
• Browser type
• Device type
• Pages visited and time spent
• Referral sources

c. AI Interaction Data

If you use our AI agents, we may store logs of:

• Prompts or queries submitted
• Responses generated
• Feedback provided

This helps improve performance and accuracy of our AI automation tools.

d. Marketing & Advertising Data

We may collect data related to how you interact with our ads, including:

• Click-throughs from third-party platforms (e.g. Google Ads, Meta)
• User behavior after landing on our site
• Audience targeting information (based on cookies or identifiers)

We use this data to analyze campaign effectiveness and improve targeting.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send confirmations
• Respond to customer inquiries and support requests
• Monitor usage patterns to enhance user experience
• Improve the performance of our AI agents
• Conduct advertising and marketing campaigns
• Send marketing communications (only if you opt in)

3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Trusted third-party service providers (e.g. payment processors, hosting, analytics)
• Advertising platforms to serve relevant ads (e.g. Google, Facebook, LinkedIn)
• Legal authorities, if required by law

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in
• Understand user behavior
• Measure advertising performance
• Customize your experience

You can control or delete cookies through your browser settings.

5. Your Rights (UK & GDPR)

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To make a data request, email us at: privacy@myteamai.co.uk

6. Data Security

We take reasonable and appropriate steps to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have any questions or requests related to this Privacy Policy, you can contact us at:

• Email: privacy@myteamai.co.uk
• Address: 84a Dartmouth Road, London, United Kingdom, NW4 3HX