3 Support Tasks You Should Automate Today to Save 10+ Hours/Week

In today’s fast-paced business world, time isn’t just money—it’s momentum. Whether you're a solopreneur, startup founder, or part of a growing team, you know the grind of juggling daily operations, customer service, and admin tasks. The good news? Many of the time-draining support tasks that eat into your productivity can be automated—freeing up more than 10 hours per week.

According to Zapier’s 2023 State of Business Automation report, 88% of small business owners say automation allows them to compete with larger companies by saving time and reducing human error. Let’s break down three essential support tasks you should automate right now.

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1. Customer Support Responses

We’ve all been there—answering the same five questions over and over again. “Where’s my order?” “How do I reset my password?” “What’s your refund policy?”

Instead of manually typing the same answers, use AI-powered chatbots like Tidio, Intercom, or Zendesk to handle repetitive queries 24/7.

A study by IBM revealed that businesses using chatbots can save up to 30% in customer service costs while drastically improving response time. Bonus: most chatbots integrate seamlessly with your CRM and email software.

Even if your volume is low, setting up a simple FAQ bot or auto-responder sequence can save you 3–5 hours per week—time you could spend growing your business or sipping a well-earned coffee.

2. Appointment Scheduling

Back-and-forth emails like: “Are you free at 2 PM?” “No, how about 3 PM?” ...can be a massive time suck.

Platforms like Calendly, Acuity Scheduling, or Motion let clients book time based on your availability—automatically syncing with your calendar and sending reminders.

A HubSpot study found that 61% of professionals lose up to five hours a week just scheduling meetings. By automating scheduling, you can reclaim those hours and avoid unnecessary email ping-pong.

3. Data Entry and Admin Work

Data entry might seem small in the moment—but over time, it piles up. Whether it's copying info from a form to a spreadsheet or manually uploading leads to your CRM, this is prime territory for automation.

Using tools like Zapier, Make (Integromat), or Airtable Automations, you can connect your form responses (e.g., Typeform, Google Forms) to your project management tool, email platform, or CRM—automatically.

According to McKinsey, 60% of occupations could automate at least 30% of tasks with existing technology. For admin work alone, automation can save 2–4 hours/week, depending on your workflow.

Final Thoughts

Small automations lead to big wins. By streamlining customer support, scheduling, and data entry, you can easily free up 10+ hours every week—and channel that time into strategy, growth, or just some well-deserved downtime.

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